Refund policy

Returns & Exchanges Policy

At Tailored By Faith, we are committed to offering high-quality, made-to-order products. We want you to be completely satisfied with your purchase. Please review our policy below for information on returns, exchanges, and refunds.

Returns and Refunds

Due to the made-to-order nature of our items, all purchases are considered final sale unless the product is damaged or not as advertised. If you receive a damaged or incorrect item, please contact us within 14 days of delivery with detailed pictures so we can resolve the issue promptly. Our customer’s satisfaction is our top priority, and we’ll work with you to make it right.

Exchanges
If you’ve received the wrong size or wish to exchange your item, we’re happy to assist! Items must be unworn, unused, and in new condition to qualify for an exchange. Customers are responsible for return shipping costs. Once we receive the returned item, we will process the exchange and ship the correct size.

Order Cancellations
We are unable to cancel or refund orders after 24 hours post-purchase, as our items are made-to-order.

Thank you for shopping with Tailored By Faith! We value your trust in our brand and are here to assist with any concerns you may have.

We cannot cancel/refund orders after 24 hours post purchase.